All patients are seen by appointment only. If you must cancel your appointment please give us at least 24 hours notice so that the time can be given to a patient with an immediate problem. Please be prompt, as a sincere attempt is made to see our patients at their scheduled time.
Our office staff is experienced in answering most questions asked on the telephone. If necessary, the provider will be consulted and the answer relayed to you. Calls for the provider to return personally will be made after office hours unless time permits during the day.
It is important for you to monitor your medications and call for refills before you run out. Prescription refill requests should be placed early in the day and you should allow a 24 hour turn around. Do not wait until your last dose of medication to call for a refill. Prescriptions cannot be refilled after office hours or on weekends. Our office policy is to limit telephone initiated prescription refills to within (1) year of the most recent office visits for oral medications and (3) years for most topical medications.
Our fees for all services rendered are standard for dermatology practices in the New England area. We participate with many insurance plans and submit claims to most insurance carriers. Some insurance companies pay fixed allowances for certain procedures and others pay a percentage of the charge. If you have an office co-payment please be prepared to pay it at the time of service. In addition, our office is considered a 'Specialty Office'. Please check with your insurance carrier to see if you need a medical referral to come to a 'Specialty Office' as if one is necessary it will be your responsibility to obtain it prior to your medical visit.
If you are insured by a plan with which we do not participate, your insurance company will reimburse you directly. Please also note, we cannot be held responsible if your insurance plan has a Physician Assistant benefit exclusion. It is your responsibility to understand your benefit coverage and plan guidelines.
If you do not have medical insurance and payment would cause you financial hardship, please let us know prior to your visit so that we can arrange a mutually agreeable payment plan.
Please feel free to download and fill out these forms to speed up your experience at our office.
325 & 329 Dorset Street
South Burlington, VT 05403
(802) 660-8808
(800) 946-8808